Sycago

PRIVACY POLICY

Introduction

This Privacy Policy describes how SYCAGO, a brand owned and operated by Hexford Enterprises (collectively referred to as “we”, “our”, “us”), collects, uses, stores, shares, and protects your personal information through our website https://www.sycago.com (the “Platform”).

You may browse certain sections of the Platform without registering. Our services are offered only within India, and all personal data is primarily stored and processed in India.

By accessing or using this Platform, providing your information, or availing our services, you agree to this Privacy Policy, our Terms of Use, and applicable service terms. This Policy is governed by the laws of India, including applicable data protection and privacy laws. If you do not agree, please do not use the Platform.


Information We Collect

We collect personal information when you interact with the Platform, contact us, or use our services.

Information collected may include:

  • Name

  • Email address

  • Phone or mobile number

  • Business details

  • Address

  • Any information shared through contact forms, inquiries, or service requests

Where required and with your consent, we may collect payment-related information through secure third-party payment gateways. We do not store card, UPI, or banking credentials on our servers.

You may choose not to provide certain information, but this may limit access to specific services.


Use of Information

We use your information to:

  • Respond to inquiries and service requests

  • Provide website design, digital marketing, branding, and related services

  • Communicate updates, proposals, and service-related information

  • Improve website performance and user experience

  • Maintain internal records and business operations

  • Prevent fraud and ensure platform security

  • Comply with legal and regulatory obligations

Marketing communication, if any, will always include an option to opt out.


Sharing of Information

We may share your information with:

  • Internal team members and affiliates of Hexford Enterprises

  • Trusted third-party service providers (hosting, analytics, payment processing)

  • Legal or regulatory authorities when required by law

We do not sell, rent, or trade your personal data to third parties.


Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Users are advised to review the privacy policies of external sites before sharing any information.


Data Security

We follow reasonable administrative, technical, and physical security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

While we strive to protect your data, no method of transmission over the internet is completely secure. By using the Platform, you acknowledge this risk and agree to use the Platform at your discretion.

You are responsible for maintaining the confidentiality of any login credentials associated with your account.


Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required under applicable laws. Data may be retained longer for legal, accounting, or fraud prevention purposes, or stored in anonymized form for analytical use.


Your Rights

You have the right to:

  • Access your personal data

  • Request correction or updates

  • Request deletion of your data

  • Withdraw consent for data processing

Requests can be made by contacting us using the details provided below.


Consent

By using the Platform or submitting your information, you consent to the collection, use, storage, and processing of your personal data as described in this Privacy Policy.

If you share personal data of another individual, you confirm that you have the authority to do so.

You also consent to being contacted via email, phone, SMS, or messaging platforms for service-related communication. You may withdraw consent at any time by writing to us.


Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and continued use of the Platform indicates acceptance of the revised policy.


Contact Information

For any questions, concerns, or requests related to this Privacy Policy, you may contact:

Hexford Enterprises
Brand: SYCAGO
Website: https://www.sycago.com
Email: info@sycago.com